5 Bupa Global resources for customers
Bupa Global customers have access to their healthline service, which gives access to general medical information on COVID-19 and other medical conditions (mental and physical) as well as providing advice from health professionals and referrals for a second medical opinion. If you’re a Bupa Global customer and have a health concern, the global virtual care (GVC) service provides confidential access to a global network of doctors by telephone or video call, with virtual appointments available 24/7 in multiple languages—enabling you to speak to a doctor at a time that suits you. Visit their COVID-19 information hub for more details on how you can access their GVC service.
Alternatively, in times like this, support services such as employee assistance programmes (EAPs) really come into their own. If you have access to Bupa Global through your employer, you may be entitled to use everyday resources, their employee assistance programme*. With everyday resources, policyholders can access trained healthcare professionals 24 hours a day, 365 days a year, in multiple languages, via phone, email or online. They are there for confidential mental health advice, guidance and support for any work, life, or personal concern.
*Global Virtual Care is provided by Advance Medical, a Teladoc Health Company, and Everyday Resources is provided by Workplace Options LLC who are both service providers for Bupa Global. Bupa Global is not responsible for any actions or omissions carried out by these third parties in the provision of these services.